Politique de confidentialité
Privacy Policy
Last updated: April 2026
UseClogs is committed to protecting your privacy. This policy explains how we collect, use and protect your personal information in accordance with the UK GDPR and the Data Protection Act 2018.
1. Who We Are
UseClogs is an online retailer of fitness and activewear. For privacy enquiries: contact@useclogs.shop
2. What Information We Collect
- Identity and contact data: name, email, phone, billing and delivery address
- Transaction data: order history, payment method (processed securely — we never store card details)
- Technical data: IP address, browser type, device information
- Usage data: how you interact with our website
- Marketing preferences: your communication choices
3. How We Use Your Information
- To process and fulfil your orders
- To handle returns, enquiries and complaints
- To send marketing emails (only with your consent)
- To improve our website and services
- To comply with legal obligations and prevent fraud
4. Sharing Your Information
We do not sell or rent your data. We share it only with: Shopify (platform), payment processors, shipping carriers, marketing tools (with consent), and legal authorities where required.
5. Data Retention
We retain customer order data for up to 7 years in accordance with UK tax obligations.
6. Data Security
Our website uses SSL encryption. Payment data is handled entirely by our payment provider and never stored on our servers.
7. Your Rights (UK GDPR)
You have the right to: access, rectify, erase, restrict, port your data, and object to processing. To exercise any right, contact us at contact@useclogs.shop. You may also lodge a complaint with the ICO at ico.org.uk.
8. Cookies
We use cookies as described in our Cookie Policy. You can manage preferences via our cookie banner or browser settings.